E-Mail & Chat Support Executive Required In Pakistan

Job details

Salary

Rs 30,000 – Rs 49,691 a month

Job Type

Full-time

Full Job Description

  • Answering customers’ inquiries via Chat, Email, and Social Media. providing the right information.
  • Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
  • Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
  • Communicates with other departments to answer customers’ inquiries, solve their problems and fulfill their needs
  • Building lasting relationships with clients and other team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.
  • Making sales or recommendations for services that may better suit customers’ needs.
  • Taking part in training and other learning opportunities to expand knowledge of the company and position.
  • Adhering to all company policies and procedures.

Job Type: Full-time

Pay: Rs30,000.00 – Rs49,691.13 per month

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Urdu call center night shift best for fresher and students.

Job details

Salary

Rs 35,000 – Rs 55,000 a month

Job Type

Full-time

Part-time

Temporary

Contract

Internship

Fresher

Full Job Description

Urdu call center job available in a multinational company.

We are hiring fresh candidates Inter and Matric students for our Urdu campaign.

We offer good salary pkgs and handsome unlimited commissions and other facilities to our employees.

salary pkg starts from 30k and you can easily earn upto 80k.

Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher

Salary: Rs35,000.00 – Rs55,000.00 per month

COVID-19 considerations:
yes

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Management and marketing

Job details

Salary

Rs 36,281 – Rs 40,818 a month

Job Type

Full-time

Part-time

Full Job Description

  • Minimum FA
  • Age 18 to unward no limit
  • Fresh and some how experience will be considered
  • Males And females both are apply
  • Thanks

*

Job Types: Full-time, Part-time

Salary: Rs36,281.00 – Rs40,818.00 per month

Ability to commute/relocate:

  • Multan: Reliably commute or planning to relocate before starting work (Required)

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National Reporting Officer

The Community Resilience Activity-North (CRA-N) Project is designed to support community level resilience development and conflict prevention activities within the newly merged districts (NMD’s) of Khyber, Kurram, North Waziristan and Orakzai Districts within Khyber Pakhtunkhwa (KP) Province; while also focused on addressing the role of Climate Change and the nexus between Climate, Instability, Community Resilience & Disaster Risk Reduction. CRA-N will pursue a multi-disciplinary and community participatory approach and will work in close coordination with the Government of Pakistan (GoP) and Project Stakeholders at the regional and district level. The National Reporting Officer will be tasked with preparing specific donor focused project deliverables and work product which will support the communication, media and digital components of the CRA-North Project; utilizing the lenses of Climate Change and Community Resilience to capture on the ground programmatic efforts.

RESPONSIBILITIES AND ACCOUNTABILITIES:

The National Reporting Officer responsibilities will include the following.

  • Develop, write and finalize scheduled project deliverables, which include but are not limited to; Annual Reports, Quarterly Reports, Monthly Reports, Weekly Updates and Impact Pieces which reflect progress on CRA-North’s Community Resilience programming, with a clear emphasis on the nexus between Climate, Instability, Community Resilience & Disaster Risk Reduction.
  • Provide professional Project Visibility and Briefing Materials (Brochures, Factsheets) for the CRA-North Project, donor and program stakeholders, which is designed with senior audiences in mind; and provides effective CRA-North Project visibility in an attractive and engaging format, while maintaining records of the content produced.
  • Track all donor reporting requirements and provide alerts to the Deputy Chief of Party and Chief of Party regarding upcoming deadlines for submission
  • Work closely with the Deputy Chief of Party and other team members to visit field locations and identify, collect, capture, and document Community Resilience programming content in the form of case studies, human interest stories, success stories and photographic highlights.
  • Review, identify and incorporate the highest quality photographs, with the assistance of team members, and freelance photographers and videographers, while ensuring informed consent. Oversee photographic content collection shoots as needed; ensuring that these shoots cover the Climate, Instability, Community Resilience & Disaster Risk Reduction themes.
  • Responsible to ensure that all CRA-North Project Deliverables, Visibility & Briefing Materials adhere to the current Branding & Marking Guidelines and remain in accordance with expected donor quality requirements.
  • Produce and deliver required graphic design and formatting support to CRA-North Project Deliverables, Visibility & Briefing Materials; ensuring that all written and developed work product shared with the donor and project stakeholders is in line and accordance with approved templates and quality requirements.
  • Engage and work within IOM on internal written communications priorities, such as Quarterly Newsletters.
  • Maintain reporting databases and formats that are easily accessible and facilitate the rapid sourcing of information that may be needed by the donor, Deputy Chief of Party or other program Department Heads.
  • Serve as the lead focal point for all the CRA-North Project Deliverable, Visibility & Briefing Materials and Reporting requirements.
  • Represent CRA-North at the relevant working groups notified by the Government of Pakistan.
  • Support in event management and lead the development of advocacy material and campaigns designed for various national and international days to be celebrated/observed during the project period.
  • Perform such other duties as may be assigned.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

EDUCATION:

  • Bachelor’s degree in Communications, Journalism, Political or Social Science, Business Administration, International Development etc.

EXPERIENCE:

  • Four years of relevant professional experience in a Communications Reporting role, with preference for those who have worked for International Development Organizations. In terms of reporting; experience with the reporting formats and written requirements of institutional donors e.g. USAID will be an added value. E-Mail & Chat Support Executive Required In Pakistan

LANGUAGES:

Required:

  • Fluency in English & Urdu

Desirable

  • Pashto or any other local language/s.

IOM provides equal opportunity to all qualified female and male including the physically challenged candidates.

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E-Mail & Chat Support Executive Required In Pakistan

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